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I know your prices are very good, but... can I get an extra discount?
Do you ship outside of USA?
How do I choose the right size for Disney kids item?
An item description says FREE SHIPPING. Will you ship outside of USA and Canada for free?
What happens if I place my order, but the item I ordered is out of stock?
Your items are brand names. Are they authentic?
Yes, I found something I would like to buy from this store, but how can I be sure the item will be as described and I will get it on time?
How long does it take to ship an order?
Can you ship overnight?
I have a question that is not listed...


I know your prices are very good, but... can I get an extra discount?
Yes! Get an extra $5 off your order of $50 or more with Google checkout and coupon "faq5"

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Do you ship outside of USA?
Yes, we do ship to most countries. Please contact us for more information.

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How do I choose the right size for Disney kids item?
Refer to the table below: Age (approx) Height Weight Toddler Boys/Girls Alpha ------------------------------------------------------------------------- 18-24 ms 33-36 in 26-29 lbs 2T XXS 2-3 yrs 36-39 in 29-32 lbs 3T XXS 3-4 yrs 39-45 in 32-41 lbs 4T 4/5 XS 5-6 yrs 45-48 in 41-50 lbs 6 S 6-8 yrs 47-53 in 50-68 lbs 7/8 M 9-10 yrs 53-59 in 68-87 lbs 10/12 L 11-12 yrs 59-64 in 87-115 lbs 14/16 XL

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An item description says FREE SHIPPING. Will you ship outside of USA and Canada for free?
No, international buyers should contact us for a shipping quote for any item at orders@capitalus.com . Remember to mention the item(s) you would like to buy.

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What happens if I place my order, but the item I ordered is out of stock?
This event is very unlikely, however if it does happen, you will be given a choice to get a store credit or a full refund.

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Your items are brand names. Are they authentic?
Absolutely! All our suppliers are very reputable long-establisihed companies, so there is no doubt about authentisity. Even if our listing forgets to mention it, it's always 100% Authentic! Buy with confidence!

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Yes, I found something I would like to buy from this store, but how can I be sure the item will be as described and I will get it on time?
Well, this is a new store, so there is not much feedback yet. However we have sold ( and still sell) some items on Ebay, so you could check out our feedback there. Refer to Ebay ID "2vasilek" (send us a note on Ebay to confirm it's us!) Here is what one of our customers said: "Wow!!! Great service, great product, & rapid shipping. What more could you ask for!

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How long does it take to ship an order?
We usually ship within 2 business days after a payment is cleared. A payment is cleared immediately if you pay with a credit card, and it takes up to 6 business days if you pay with an e-check. Please remember we can not be held responsible for the delivery time. We usually ship with USPS, and it takes 2-6 additional business days for delivery, but no longer than 14 business days (according to USPS standards).

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Can you ship overnight?
Yes, an express/overnight shipping is available at an extra charge. Please contact us for a quote.

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I have a question that is not listed...
Please email us at orders@capitalus.com , and we will respond within 24 hours.

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Last Updated: 13 Nov 2016 08:47:22 PST home  |  about  |  terms  |  contact
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